Privacy Policy

Introduction

Falcon FX Ltd. (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

Who We Are

Falcon FX Ltd is a company registered in the United Kingdom, Company Number 11022963. Our registered office is located at Office 43, The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF.

What Data We Collect

We may collect the following types of personal data:

Personal Information: Name, email address, phone number, postal address, and other details you provide when signing up for our services, making inquiries, or subscribing to newsletters.
Financial Information: Payment details such as billing address, bank account, or payment card details when purchasing our services.
Technical Data: Information about your device, browser type, IP address, and usage data from our website, including cookies and web analytics.
Communication Data: Information you send to us via email, contact forms, or through customer service.

How We Use Your Data

We use your personal data for the following purposes:

Providing Services: To process your transactions and provide the services you have requested.
Communication: To send you updates, newsletters, or respond to your inquiries.
Improvement: To improve the quality of our website and services by analyzing user behavior and feedback.
Legal Obligations: To comply with legal or regulatory requirements, such as maintaining records for tax or auditing purposes.

Lawful Basis for Processing

We process your personal data under one or more of the following legal bases:

Consent: When you provide explicit consent to receive marketing or other communication.
Contract: When it is necessary to fulfill a contract, such as processing your payments or delivering services.
Legitimate Interests: For our legitimate business interests, such as improving our services, unless these interests are overridden by your privacy rights.
Legal Obligation: When processing is necessary to comply with our legal obligations, such as regulatory requirements.

Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share your data with third-party service providers who perform functions on our behalf, such as payment processors or IT support.
Legal Compliance: If required by law or in response to a legal request, we may disclose your data to authorities.
Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.

How We Protect Your Data

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments.

Your Rights

You have the following rights under data protection laws regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to legal or regulatory obligations.
Right to Restrict Processing: You can ask us to restrict the processing of your data under certain conditions.
Right to Data Portability: You can request a copy of your data in a commonly used format.
Right to Object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data, in line with UK data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or other means.

Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

Falcon FX Ltd
Office 43, The Cobalt Building
1600 Eureka Park, Lower Pemberton
Ashford, Kent, United Kingdom
TN25 4BF
Email: [email protected]